Local Shop Hub
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Hub Competition

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Frequently Asked Questions

What is Stripe? Is Stripe safe?

Stripe is our payment processor partner, and they take care of our entire payment process. This means that we do NOT store nor manage your card payment information. You can have the peace of mind knowing that your payment transactions are highly secure. Stripe is a certified PCI Service Provider Level 1. This is the most stringent level of certification available in the payments industry. For further information, click here.

Why should I use Local Shop Hub? / What are the benefits of using Local Shop Hub?

You can shop at many Irish local shops and businesses from the comfort of your home, or even on the go! Request local delivery or collect your items when it suits YOU. You can also handle your regularly bought items super-easily.

What do you mean about my location? Is it mandatory to provide my exact address or Sat Nav (GPS) position to start shopping?

Don't worry - we don't need them. By "Your location" we mean the town/village you live at (or the nearest one, if you live in rural area). This is only used for showing relevant shops and businesses who are really local for you.
However, if you wish, you can share your current location so nearby Local shops and businesses we show you will be even more accurate.

How does shopping work?
Exactly the same as you've done in person. You have separate shopping baskets for each shop you are shopping in and you can checkout each one separately.
Is my private data in safe hands?

We have taken utmost care with every aspect of Local Shop Hub to ensure it is safe and enjoyable to use, including members’ personal data. We do not share any of your personal data with anyone unless absolutely necessary, such as when it is required by law or to fulfil your orders. We do not share your personal data with anyone else, including our member businesses, under any other circumstances. Additionally, we do not store your payment card details; they are handled by our secure payment processor (Stripe). This means that each time you place an order, you will need to enter your card details (please also see the next question). For further information, please see our Safe Shopping policy.

The privacy and safety of our users is our utmost priority. As a flagship online market, we do not use any third-party or big multinational businesses to track your activity sneakily in the background. This also makes us 100% privacy-friendly and GDPR compliant.

What if I can't find my favourite shops on Local Shop Hub?
You can suggest them for us - we will do our best to offer them on Local Shop Hub. Each time a business you've suggested joins us, you receive a reward! It worth to suggest as many as possible, no only in your area but anywhere in the country! Join us now!
How do I know what business I am purchasing from?
Our local directory and local shopping tools are easy to use. We help you get the best shopping experience that possible.
Once you set your home location (or nearest town/city), we show you local shops and businesses who available in your area.
What's the catch with the available shops or range of offered products?

Believe or not, nothing. All participating stores offer exactly the same range of their products as in store, and at the same price. You can't find more competitive service on the market!<br/>Our aim is honestly help Local residents with their Local Shopping in a way we can minimize the hassle and maximize their benefits along with time and money savings.

How much does it cost?
Using Local Shop Hub is totally free of charge for Customers. No monthly fee or other charges at all. All purchases you make through us is exactly the same price as if you were shopping in store.
Let us ask you: Regarding time lost and products not found, how much does it cost you NOT to shop using Local Shop Hub?

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