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Imagine the situation.

You found the perfect item for your needs. Or you order online from your favourite take away. Or book tickets for your favourite artist show.

Ordering process goes smoothly. You arrive to the last page, you almost type your card details, and hit the Process button, when you realise the final amount does not match the figures was shown in the previous page.

Hang on, let's see what's going on!

In the summary, you find a small text saying Booking fee or Service fee - if you buy tickets especially multiple ones, this we could be huge, even €10 or more!

It's not fair, it's not even for the satisfaction of the user - if you, as a customer want the item, you must pay this fee too.

Or any chance you can avoid paying it?

We know one great solution.

Local Shop Hub is committed to offer Customer focused service with 100% satisfaction guarantee (!) to every user. We are dedicated to not charging even a cent extra for any customer! We feel that even a cent extra charge is nasty and these charges can easily destroy any positive Customer experience they're having.

Really, if a business sells anything for €20 or so, how would you call the fact they are charging their customers extra just for ordering from them, paying them for a service or product?

At the end of the day, if you believe it or not, Businesses are for the Customers - to make them satisfied and ensure that they are coming back to them. To ensure again, they will be satisfied again and again.

If they are charged any extra, regardless of the amount, they don't feel it fair, and it's certainly not fair. It destroys the magic of Local Shopping.

This is the reason why more and more Local Shoppers, Local Shops and Local Business should join Local Shop Hub. This experience would never happen, if that order was placed on Local Shop Hub. Even if it was, it would have been covered by Local Shop Hub's satisfaction guarantee!